The agency Records Manager or Senior Manager

is responsible for:

  • ensuring that a system is in place and used to track the location of official records on loan from State Records
  • informing State Records when an authorised agency user is no longer employed by the agency or ceases to act as the authorised agency user.
    Failure to notify State Records may lead to unauthorised access to the agency’s official records

Authorised agency users

are responsible for ensuring records loaned are returned:

  • to State Records before the end of the loan period or as negotiated with State Records
  • in the same condition as when they left State Records' custody.

Conditions of loan

Records that have been transferred to State Records of South Australia should be complete, inactive and no longer required for current administrative purposes.

The State Records Act 1997 provides for agencies responsible for records to have access subject to conditions imposed by the Director to ensure the preservation of the record.

The Director of State Records has set the conditions of loan that apply where records are loaned to the agency.

1. Only Authorised Agency Users (AAUs) may request official records for loan from State Records

AAUs are responsible for ensuring that official records received on loan are:

  • returned to State Records within the time period specified on the name/address labels found on the records or
  • as otherwise negotiated with State Records
  • returned to State Records in the same condition they were in, when they left State Records’ custody, this includes any packaging.

2. Agencies may be charged for repairs to records damaged while on loan and for any re-boxing required

  • Agencies must not attempt to perform any repairs or physical treatments to the official records they have received on loan
  • Agencies are to advise State Records if they have any concerns about the condition of an official record when it is received or returned.

3. Agencies must not further loan official records to other agencies or third parties without prior written authorisation from State Records

  • If the record is retrieved for another agency or third party then a copy should be provided and the original returned to State Records.

4. Agencies must not alter the official records they receive on loan in any way

  • pages must not be added or removed
  • file numbers and titles must not be changed
  • files must not be taken apart
  • records must be kept in their original order/arrangement
  • file covers must not be removed or replaced
  • records must not be marked in any way
  • self-stick notes such as post-it notes must not be affixed to files/records
  • records must be retained and returned in the container/package in which they were received
  • barcode labels must not be removed from boxes and bags containing records.

5. Loans of official records to agencies are made for a period of 90 days

If agencies need to retain an official record for longer than 90 days:

  • they must contact State Records ahead of the expiry of the loan period to negotiate an extension
  • Failure to do so will lead to an overdue loan fee being issued in accordance with the State Records Regulations.