State Records' Research Centre is open by appointment only.
- To ensure the wellbeing of yourself, staff and other customers, we will not be providing face-to-face assistance with your research.
- Instructions are provided to assist with accessing computers, cameras and scanners and customers will be provided with disinfectant wipes to clean computer stations after use.
- Staff will be maintaining a safe social distance of at least 1.5 metres from others at all times and we ask that visitors to the Research Centre do the same. Social distancing barriers are in place at the Archivist desk.
Please book an appointment for any visit to the Research Centre, whether to view original records or use supplementary research tools such as microfilm machines, search computers and our printed reference collection .
- Records you wish to view must be pre-ordered at least 24 hours in advance of your visit.
- You will not be able to order records for same-day viewing.
Plan Your Visit to make efficient use of your research time and to determine if you need to visit in person.
- Research Centre staff are not able to assist you if you arrive without a prior booking and only customers with bookings can enter the Research Centre.
To make an appointment, book online using Eventbrite or phone us on 08 7322 7077.
- We are open Tuesday to Thursday for 2 sessions each day.
- Session times are 9:30am to 12:30pm and 1:00pm to 4:00pm.
- Researcher numbers in our reading room area are capped at 7 people per session to allow for social distancing.
- How do I book an appointment to visit the Research Centre?
The Research Centre is open by appointment only. Appointments can be booked online through Eventbrite. Bookings are subject to availability.
Make sure to Plan Your Visit ahead of time and pre-order the records you would like to view.
- How do I order records for my appointment?
Records you wish to order can be emailed to us once an online booking is made. Once you have booked an appointment, instructions are provided on how to email your order.
Full and accurate references are required when sending an order and orders must be submitted at least 24 hours before an appointment.
- What If I don’t know the specific records I need to view?
You should first try and identify the records you wish to view. Information about our records can be found:
- on our catalogue ArchivesSearch - see our website guide on how to find records in the archive for assistance in searching ArchivesSearch
- through finding aids on our website, and
- through one of our numerous topic pages on our website
Once you have determined the records you wish to view during your appointment, note the specific reference (e.g. GRS 1334/1 Unit 38 File 3296 OR GRG1/42 Unit 1) and provide this to us so we can pre-order your records.
If you require further assistance to identify records for viewing please contact us.
- How many records can I pre-order?
A maximum of 10 records can be ordered for an appointment.
- Can I book into both sessions on a day?
Yes, you may book into both sessions on a day.
- How far in advance can I book an appointment?
Appointments can be booked up to two weeks in advance.
- Can I bring someone with me to the Research Centre?
If you intend to visit with another person, that person must also be booked in for an appointment. Visitors are not permitted entry without a prior booking.
- Can I order records when I arrive for my appointment?
No. Records must be pre-ordered at least 24 hours in advance of your visit. You will not be able to order records for same-day viewing while in the Research Centre.
- Will staff assistance in the Research Centre be available?
To ensure the wellbeing of yourself, staff and other customers, we will not be providing face-to-face assistance. Instructions are provided to assist with accessing computers, cameras and scanners. Staff will be maintaining a safe social distance of at least 1.5 metres from others at all times and we ask that visitors to the Research Centre do the same.
- Can I access the other search tools in the Research Centre?
Use of search computers, microfilm and printed reference collection is permitted and we ask that you book an appointment to use these search tools even if you are not viewing original records.
- Can I take photographs of records in the Research Centre?
Yes, if you want to photograph a record in the Research Centre you can photograph it with your own camera or phone or use one of the devices in our Research Centre to take a copy.
Remember to bring a USB flash drive if you would like to use our devices so you can save a copy for yourself.
- What can I bring with me into the Research Centre?
You can bring notepads, computers, cameras, phones, pencils.
You cannot bring in pens, bags, food and drinks (including water). Lockers are available to place your belongings in and small kitchen has cold water as well as a small fridge and microwave.
- What if I would like a high quality digital copy of a record I view at the Research Centre?
Our digitisation service is savailable and we can provide you with a high quality digital copy of a record at cost.
We will ask you to identify the pages you would like copied, and we will then send you a quote via email which can be paid online.
- I can’t get to the Research Centre. Can anyone do research for me?
State Records does not offer a research service and do not view original records on behalf of a researcher.
If you or someone on your behalf are not able to visit the Research Centre, these fee-based research services are available:
Researchers for hire are not State Records employees.
Your local library or history group may also be able to help with your research or provide you with access to some family history resources.
- What health and safety measures are in place to ensure customers remain safe?
- Customers will be asked screening questions when entering the Research Centre.
- Customers will be asked to ensure they have clean and dry hands before entering the Research Centre. Hand washing facilities and sanitising stations are provided to use before entering the Research Centre.
- Bathrooms will be well stocked with hand soap and paper towels, and instructions on how to wash hands properly will be provided.
- All hard surfaces in the Research Centre will be thoroughly cleaned between sessions.
- All researchers will be required to sit 1.5 metres from each other, as per government guidelines on social distancing.
Contact information from your State Records user registration and your appointment booking may be used for tracing purposes after your visit, should a COVID-19 case in the Research Centre be reported.
- What if I have a cough, fever, sore throat or other cold and flu symptoms on the day of my booking?
You will not be able to enter the Research Centre with any of these symptoms.
Please phone us to reschedule your booking to a later date. We can hold your pre-ordered records for up to 4 weeks.
- Will the public café be available?
Yes, water will be available during sessions and the public cafe will be accessible during session times. Please note that the public cafe will be inaccessible outside of session times.
- Are lockers available?
Yes, lockers are available to use for your personal belongings.
- Will pencils and note paper be available to use?
You are encouraged to bring your own pencils and note paper, however we will provide them if needed.
Location and contact
Find us at 115 Cavan Rd, Gepps Cross, 5094.
Telephone 08 7322 7077.
Our Research Centre offers some assistance for people with a disability.
Getting to the Research Centre
Free parking is available at our Research Centre.
There are no buses that travel directly from the CBD to a stop near our Research Centre,
if you connect routes you can reach a bus stop within a few minute’s walking distance.
Catch any of the following buses from King William St and get off at stop 25, Main North Road, Gepps Cross.
From stop 25 either take a 20 minute walk to the State Records’ Research Centre or catch the 225 bus or the 255F bus and get off at stop 28, Port Wakefield Road (just outside Stratco).
State Records is around the corner on Cavan Road.
Bus 225 only runs every 30 minutes to an hour, so time your connection to suit.
To travel back to the CBD, reverse the process.