State Records, as part of the initial consultation phase of our business reform project, sought the views of our staff, customers and stakeholders. All of the information obtained through the review process informed the development of a re-designed service delivery model, outlined in the below Reform Paper.
Feedback on the paper closed at the end of November 2016. Feedback is now being considered by the Director of State Records.
Thank you to all who have contributed thus far. Without your continued input we will not be able to achieve our goal of implementing reform that meets the needs of our varied stakeholder and customer groups. In the New Year State Records will continue to engage with its customers, staff and stakeholders as implementation of the reform progresses.